Job Title: Project Manager - Process Transformation

The Skills You'll Need: PMI, PMP, CPM

Your New Salary: £38 - £54 per hour

Hybrid 1 -2 days office

9 months Temp

Start: ASAP

Working hours: Mon to Fri, 9:00 - 17:30

PM Process Transformation - What You'll be Doing:

• Collaborate with business subject matter experts to understand current processes to ensure process redesigns align with system implementations, organizational objectives, and business strategy.
• Define project approach, planning, deliverables, timelines, and dependency management to enable smooth execution of process and system transformation initiatives.
• Develop and oversee change management deliverables, including stakeholder impact assessments, communication and training plans, readiness assessments, and adoption metrics.
• Facilitate workshops and engagement sessions to map transformation impacts and secure alignment among cross-functional stakeholders.
• Partner with senior leaders to manage sensitive change discussions, offering clarity, context, and actionable recommendations.
• Create and maintain key process redesign project deliverables including but not limited to: project plan, stakeholder analysis, project reporting, process documentation, communication plans, testing planning, change impact analysis, training & adoption plan
• Monitor post-implementation performance and stakeholder feedback to identify opportunities for continuous improvement or reinforcement.

PM Process Transformation - The Skills You'll Need to Succeed:

• Previous experience in project management, process improvement, and change management.
• Project Management certifications (PMI, PMP, CPM, etc) and Lean Six Sigma certification nice to have (Green Belt or higher).
• Proven ability to work on complex and high-visibility transformation initiatives within large or matrixed organizations.
• Proficiency with process mapping, project management, and change management tools (e.g., Visio, Signavio, Wrike, Prosci, MS Project, or equivalent).
• Customer Service, repair processes, and SAP experience preferred

Please follow us on Linkedin: https://www.linkedin.com/company/people-first-professional

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Click for more Business Critical Support jobs from People First Professional, specialist recruiters for high-calibre professionals in London.