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Job Title: Mandarin speaking Solution Manager (System)

The Skills You'll Need: Fluent Mandarin and English, with UK experience in System Engineering / IT Infrastructure, able to do frequent client visits when required

Your New Salary: Highly competitive, depending on experience

Job status: Permanent, hybrid working with 2 days WFH (subject to approval)

Location: Central London

Solution Manager - Summary:

• Work as part of the Operations Support team to provide technical solutions for the company’s products and services, including Telecom and DICT services, to enterprise and carrier customers. This role involves all stages of the pre-sales lifecycle, including attending technical meetings, gathering customer requirements, and proposing suitable solutions in a timely manner. The position also provides technical support during the implementation phase, including provisioning, deployment, migration, and coordination with vendors where necessary, as well as ongoing support for after-sales services when required.
• The main responsibility of this position is to design and deliver DICT and Telecom infrastructure projects, with a strong focus on Private/Public Cloud Environments, Virtualization platforms, Windows technologies, Linux systems, and storage solutions. The role holder will be accountable for delivering end-to-end IT infrastructure solutions, supporting both pre-sales and post-sales activities such as solution architecture, implementation, testing, and maintenance. As part of the team, the ideal candidate will work closely with customers and internal stakeholders to design, develop, and manage solutions that meet complex technical requirements and ensure successful project delivery.

Solution Manager - What You'll be Doing:

• Understand the technical requirements of the customer, reading between the lines to build a solution that outperforms the competitor's offering.
• Apply technical knowledge to analyse, investigate and resolve assigned project challenges.
• Preparing projects require documentation and reports to a high standard for all phases of the project.
• Participate in system level design reviews, and program management reviews to assess design maturity, requirements compliance and to provide informed technical recommendations to the customer.

Solution Manager - The Skills You'll Need to Succeed:

• Fluent in spoken and written Mandarin and English.
• Bachelor's degree or above in Telecommunication/Computing Engineering related subjects.
• Relevant certification for the requested technology - VCP, HCIE-Storage, CCNA, Microsoft Certified, A+, Linux+.
• Extensive experience supporting the sales of enterprise storage, systems or solutions.
• Senior level of work experience in technical implementation engineering, specific to system and virtualization technologies.
• Hands-on experiences in DICT products & solutions: Public/Private Cloud, Microsoft Server, SAN/NAS architecture, virtualization technologies.
• Problem solving - ability to use skillset to solve challenges / issues.
• Commercial awareness - ability to compare solutions to find best fit from technical and commercial perspective.
• Commitment to personal development – pushes to improve skillset/stay up to date in their field.
• Good communication skills, work well with customers and colleagues.
• Able to do frequent client visits when required
• Candidates with less experience will be considered for a junior position.

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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

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