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Account Manager (Beauty brand) - Selfridges London

  • Around £30,000-35,000
  • Permanent
  • Central London
  • Ref:19706

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Your New Job Title:      Account Manager (Beauty brand) - Selfridges London
The Skills You'll Need:   cosmetics, customer service, KPI
Your New Salary:           Around £30,000-35,000
Location:                      Central London – Selfridges

Who You'll Be Working for: Premium Beauty brand

What You'll be Doing Each Day:

You will be responsible for the day-to-day duties, overseeing staff, and providing strong leadership to the company and stakeholders.

• Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks
• Leading by example on KPI's and monitoring staff performance
• Handling customer complaints and resolving issues that employees are not authorized to handle on their own

• Creating business plans against brand marketing calendar
• Organizing promotions by setting up displays and educating customers and employees on promotions and events
• Forecast accurately the stock required for the business during peak and off-peak seasons

Team management
• Recruiting and interviewing new hires
• Responsible of the Rota and dealing with schedule changes and other staffing issues
• Leading training classes or providing one-on-one training to employees
• Supervising employees and providing additional training and coaching as needed to ensure everyone is performing their job duties
• Resolving disputes between employees. Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment

The Skills You'll Need to Succeed:

• Proven management skills within cosmetics or luxury brand
• Strong leadership and people management skills
• Account manager experience

Job status:     Permanent/ Full-time
Start date:     ASAP

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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