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Supply Chain Job-Korean Speaking Service Business Analyst

  • £30-32k + 10%
  • Permanent
  • Greater London
  • Ref: 20951

Your New Supply Chain Job Title: Korean Speaking Service Business Analyst

Your New Salary: £30-32k + 10%

Location: Weybridge, Surrey

Job status: Permanent

Start date: ASAP

Working hours: 37.5 hours per week

Who You'll Be Working for:

A leading light in home electronics.

What You'll be Doing Each Day: 

This is a fantastic opportunity to join our Service Planning team as a Service Business Analyst. Our Service (SVC) team is responsible for supporting customers’ after sales activities such as but not limited to repair & return to ensure the customer receives satisfactory support throughout the United Kingdom. As a Service Business Analyst, you will play a key role in maintaining the cost and business performance reports for their respective business.

KPIs & Business Review Report
o Weekly/ Monthly Service KPIs updates and monitoring
o Weekly/ Monthly Business Review Report updates
o Communication with EU SVC, HQ and other areas of business as required
Cost Management
o Moving plan & Business Plan (Monthly/Quarterly/Yearly)
o Taking responsibility for various elements of the SVC Cost Controlling work
o Improving process and implementing key controls and KPIs for monitoring performance
o Supporting the delivery of planning and re-forecasting programs
o Maintenance of Service general ledger using GERP system
o Maintain month and year end closing
o Manage outstanding or pending invoices in a timely manner
Cost Analysis
o Service cost gap analysis per product group (monthly)
o Preparation of short and long-term SVC Cost Analysis
o Year-end closing and specific reporting
o Service cost analysis report on request
o Provide consistent support, reliable advice and timely and accurate information to related Department and SVC senior management team
Other duties
o Review and implement process improvement
o Critical analysis of team KPIs
o Assisting with month end analysis and key account reconciliation
o Liaison with factories in Far East for recovery of service cost
o Business Expenses Budget control
o Outstanding pending invoices management in a timely manner

The Skills You'll Need to Succeed:

• Must possess fluent Korean speaking, reading, writing skills.
• Strong accounting skills; professional training preferred.
• Excellent use of IT systems preferred (ERP, must be advanced level for Excel, PowerPoint)
• An ability to work under pressure in a changing environment
• Capable of producing relevant and accurate performance reports
• Strong analytical skills with the ability to collect, organise and disseminate a significant amount of information
• Excellent verbal and written communication skills
• Ability to achieve and work with tight deadline.
• Upper-intermediate knowledge of standard PC based Microsoft applications, in particular Excel

Please follow us on Linkedin: 

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

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