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New job-Customer Review Data Analyst

  • £9-10p/h
  • Temporary
  • Rest of the UK
  • Ref: 20497

Your new job title: Customer Review Data Analyst

Your new hourly rate: £9-10p/h

Duration: Temporary until 21/05/2021 initially.

Location: Newcastle/WFH

Start date: ASAP

Working Hours: 37.5 hours per week

Job posting ID: JP76293

Who you'll be working for:

Our client, a major FMCG company, are looking for a Customer Review Data Analyst.

To be successful in this role our client has said it is essential that candidates: 

  • are immediately available
  • can work onsite in Newcastle and from home
  • have strong Excel skills

If that means this job isn’t a match for you please view our other vacancies for one that may be a better fit.

What you'll be doing each day:

  • Identify topics and assign emotion scores (1 to 5 for negative and positive) from sentences about product reviews.
  • Read and understand sentences from customer reviews written in Excel format.
  • Assign topics to each sentence as well as assign an emotion scores for each entering these into an Excel file.
  • Full training will be given on how to assign predefined topics and how to score emotion. (A workbook guide will be provided to include description, keywords associated to each topic, and guides on how to determine appropriate sentiment scores)

The skills you need to succeed:

  • Fluent English speaker
  • Immediately available
  • Good Excel skills
  • Ability to work with minimal supervision
  • Great attention to detail
  • Strong data entry skills
  • Able to do a combination of work from home and onsite job

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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

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