view & apply

Mandarin Job-Account Service Clerk-lj

  • £Competitive depending on experience
  • Permanent
  • Central London
  • Ref: 20298

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:

Your New Job Title: 
Mandarin Speaking Account Service Clerk

The Skills You'll Need: Mandarin and English both fluent; experience with banking customer face to face

Your New Salary: Negotiable depending on experience.

Location: Central London

Who You'll Be Working for: An international Bank

About the job:

Marketing the retail business; dealing with deposits, remittances, Bureau de Change and customer enquiries. Assisting with customers’ periodic reviews, collecting AML transaction information queries

What You'll be Doing Each Day:

Main Responsibilities

  • Increasing the numbers of customers using debit card and E-banking;

  • Expanding business of new products and services;

  • Execute agreed plans in appropriate timeframes.

  • Participate and/or recommend marketing activities to promote the products and services offered by the Bank;

  • Marketing and achieving targets;

  • To create and maintain accurate client information and static data on internal systems;

  • Process the opening and closing of personal and business flexible accounts and fixed deposits accounts;

  • Handle cash deposit and cash withdrawal. Keep the cash-box safe and undertake cash count daily;

  • Process Cashier Order/Demand Draft business;

  • Process Bureau de Change, debit card and internet banking business;

  • To maintain customer files by compiling available information and consolidating into the banking systems;

  • Process Royal Mint coins business;

  • AML Suspension Reporting;

  • Customer accounts activity review;

  • Handling customer enquiries and complaints;

  • Internal and external reports;

  • Bank statement and other leaflet posting;

  • Assist in the resolution of compliance problems following appropriate internal processes;

  • Assist with GDPR ,PSD2 and other project work when required;

  • Generate and verify SCV file information;

  • Conduct daily basic CASS review operation in accordance with established policies

  • Filing and other duties as assigned.

The Skills You'll Need to Succeed:

  • Good Microsoft Office skills;

  • Good organizational skills and attention to detail;

  • Good interpersonal skills with the ability to communicate with people of different departments;

  • The ability to prioritise tasks and delegate when necessary;

  • Accurate reporting skills;

  • Good team player;

  • Mandarin speaker is preferable but not mandatory.

Job status: Permanent

Start date: ASAP

Working hours: 9 to 5

A new Chinese job-Mandarin Speaking Account Service Clerk-from Chinese language recruitment agency People First Team China in London. Please click to view our Mandarin jobs.

apply for this job

Application form

CV File Types Allowed: pdf, doc, docx, rtf

By submitting your CV you consent to your information being processed by People First in accordance with our Privacy Notice. Please tick to acknowledge your agreement with the terms set out in our Privacy Notice