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Mandarin Job-Account Service Clerk-lj

  • £Competitive depending on experience
  • Permanent
  • Central London
  • Ref: 20298

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Your New Job Title: 
Mandarin Speaking Account Service Clerk

The Skills You'll Need: Mandarin and English both fluent; experience with banking customer face to face

Your New Salary: Negotiable depending on experience.

Location: Central London

Who You'll Be Working for: An international Bank

About the job:

Marketing the retail business; dealing with deposits, remittances, Bureau de Change and customer enquiries. Assisting with customers’ periodic reviews, collecting AML transaction information queries

What You'll be Doing Each Day:

Main Responsibilities

  • Increasing the numbers of customers using debit card and E-banking;

  • Expanding business of new products and services;

  • Execute agreed plans in appropriate timeframes.

  • Participate and/or recommend marketing activities to promote the products and services offered by the Bank;

  • Marketing and achieving targets;

  • To create and maintain accurate client information and static data on internal systems;

  • Process the opening and closing of personal and business flexible accounts and fixed deposits accounts;

  • Handle cash deposit and cash withdrawal. Keep the cash-box safe and undertake cash count daily;

  • Process Cashier Order/Demand Draft business;

  • Process Bureau de Change, debit card and internet banking business;

  • To maintain customer files by compiling available information and consolidating into the banking systems;

  • Process Royal Mint coins business;

  • AML Suspension Reporting;

  • Customer accounts activity review;

  • Handling customer enquiries and complaints;

  • Internal and external reports;

  • Bank statement and other leaflet posting;

  • Assist in the resolution of compliance problems following appropriate internal processes;

  • Assist with GDPR ,PSD2 and other project work when required;

  • Generate and verify SCV file information;

  • Conduct daily basic CASS review operation in accordance with established policies

  • Filing and other duties as assigned.

The Skills You'll Need to Succeed:

  • Good Microsoft Office skills;

  • Good organizational skills and attention to detail;

  • Good interpersonal skills with the ability to communicate with people of different departments;

  • The ability to prioritise tasks and delegate when necessary;

  • Accurate reporting skills;

  • Good team player;

  • Mandarin speaker is preferable but not mandatory.

Job status: Permanent

Start date: ASAP

Working hours: 9 to 5

A new Chinese job-Mandarin Speaking Account Service Clerk-from Chinese language recruitment agency People First Team China in London. Please click to view our Mandarin jobs.

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