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Group/Reservation – Japanese speaker

  • £18,000-26,000
  • Permanent
  • Central London
  • Ref:19596

Skype:        peoplefirst-teamjapan
People First LINE:          @829fdnwp

Your New Job Title:       Group/Reservation – Japanese speaker
The Skills You'll Need:    Business Japanese, Amadeus, ticketing, reservation
Your New Salary:           £18,000-26,000
Location:                      Central London

Who You'll Be Working for: An international travel company with offices based in Central London

What You'll be Doing Each Day:
·  Booking flights for clients and keeping good relationship with both existing and new clients
·  Booking flights/hotels/trains/other transportation such as rent a car for both individuals and groups and providing related services such as mileage upgrade or seat assignment.
·  Issuing, amending, cancelling, refund etc both individual and group tickets
·  Dealing with Japan Rail Pass inquiries and sales involving to use our system and Excel
·  Updating website (mainly JRP price)
·  Issuing invoices and credit notes and send out to customers
·  Dealing with travel visa on behalf of customers (contacting with the visa agency)
·  Meeting existing/new customers to build a good relationship if required

The Skills You'll Need to Succeed:
-  Able to speak in both English and Japanese (and writing/reading) at Business level
-  Compatible with Amadeus or other GDS systems (experience in exchanging tickets and have knowledge of ticketing – highly desirable)
-  Having knowledge of building manual fare is advantage
-  Computer skills at intermediate level at least (Word, Excel, PP)
-  Able to learn new system (Travcom for accounting system)

Job status:             Permanent/ Full-time
Start date:             August 2019
Working hours:       9am to 6pm (1hour lunch), Monday to Friday
* Possibility of work over time depending on the situation (such as dealing with sudden cancellations, the air strikes, natural disasters etc)

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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