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Mandarin speaking Job-Account Manager-m-London

  • £28,500 gross per annum + great benefits
  • Contract
  • Greater London
  • Ref: 20353

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Your New Mandarin Job Title: 
Mandarin Speaking Account Manager (6-month FTC)
, London

The Skills You'll Need: Fluent in Mandarin and English, good account management experience in Media Sales/Affiliate/Marketing.
Your New Salary: £28,500 gross per annum + great benefits
Location: London
Who You'll Be Working for:
Our client is an online media and marketing company
About the Role:
In this role you will be working within our Client’s Sales Team (UK-based Chinese Company), taking 100% ownership of the management of a portfolio of advertising and affiliate clients, in charge of building long-term engaging relationships to ensure higher performance for both clients and employer company.
What You'll be Doing Each Day:
• Deliver excellent service and relationship management to key client accounts
• Farm and grow new potential accounts
• Operate as the main contact for assigned client accounts and be responsible for their daily management
• Develop and maintain long-term relationships with client accounts
• Reach out and negotiate with clients on exclusive offers, CPA increase & sales opportunities
• Responsible for the entire client booking procedure from dealing with clients’ enquiries, creating proposal, issuing IO, receiving materials, scheduling promotion, sending preview / screenshots and delivering post-campaign reports etc.
• Collaborate with colleagues from different departments to work on the client account to ensure effective communication and consistent excellent client service
• Ensure clients receive requested products and services in a timely manner
• Communicate clients’ needs and demands to employer company whilst proactively providing insight to SM
• Track and analyse client account metrics on a regular basis to provide accounts growing insights and strategic plans to SM and clients
• Serving as a mentor/coach to AE and supporting the development of these team members
• Manage projects within client relationships, working to carry out clients’ goals whilst meeting company goals
• Responsible for overcoming any difficulties and finding solutions during client management while keeping SM informed throughout
• Identify opportunities and issues to grow business with existing clients
• Serve multiple clients and often meeting deadlines
• Maintain accurate Salesforce records for client portfolio management
• Undertake administrative tasks (record worksheets, data capture, client reports etc.)
• Have regular meetings/calls with clients and attend restaurant reviews and client events
The Skills You'll Need to Succeed:
• Account Management experience in Media Sales/Affiliate/Marketing
• Proficient level of English and Mandarin required - oral and written
• Experienced user of Salesforce
• Excellent business insights and marketing sense
• Excellent numeracy and account analysing skills
• Excellent communication and negotiation skills
• Strong client relationship building skills
• Excellent Client focused problem-solving skills
• Passionate about Chinese digital media and social media
• Experienced user of Excel and Google Sheets
• Presentation and time management skills
• Ability to multi-task
• Marketing Degree desirable
Job status: (6-month FTC)
Start date: ASAP

Please follow us on Linkedin: https://www.linkedin.com/company/people-first-team-china

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

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A new Chinese job-Mandarin Chinese Speaking Account Manager-from Mandarin Chinese language recruitment agency People First Team China in London. Please click to view our Mandarin jobs.

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