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Luxury Travel Sales Specialist

  • up to £26k + bonus commission depending on the experience 
  • Permanent
  • Central London
  • Ref: 19740

Your New Job Title: Luxury Travel Sales Specialist

The Skills You'll Need: Fluent in English, previous sales experience in the luxury industry.

Your New Salary: up to £26k + bonus commission depending on the experience 

Location: Central London


Who You'll Be Working for:

Our client is a multi-award winning luxury travel company based in cool offices, in a super friendly international team.


What You'll be Doing Each Day:

Client relationship management:

  • Working towards meeting and exceeding sales targets
  • Responsible for creating and maintaining relationships with new and established clients and for ensuring all interactions are within the brand essence/brand document. Working to nurture relationships to ensure that clients book again.
  • Collecting all relevant information from clients to ensure that the product we offer matches their requirements

Pre-Departure relationship management:

  • Liaising with Pre-Departure to check on information requested by client regarding extras and Think Experiences
  • Ensuring that all booking details, including clients’ contact details, are recorded on the notes to owners before passing the bookings to the Pre-Departure team

Local Manager (LM) relationship management:

  • Liaising with Local Managers regarding specific requests the clients make before booking
  • Discussing any issues the client might have during the holiday with the Local Manager and where possible supporting the LM to deal with these problems

Finance team relationship management

  • Requesting information from the Finance team regarding payments/exchange rates

Marketing team relationship management:

  • Ensuring that all data on our admin database is accurate and up-to-date for marketing purposes;
  • Sharing ideas and client feedback with the Marketing team regarding presentation of villas and ways in which the website can be improved

Going the extra mile:

  • Using your initiative to look actively for ways in which to improve the sales of the business and fulfil any other duties that may be reasonably expected to fall within your role


The Skills You'll Need to Succeed:

  • Previous experience in sales is essential, whilst luxury travel industry experience is desirable
  • You should be able to empathise with and prioritise customer needs in order to be able to deal effectively with their requests and any issues they may present. You should also be confident in overcoming objections
  • You’ll need to demonstrate that you have excellent writing skills and be able to produce concise written responses to clients
  • You’ll need to show us that you are organised and detail minded with a good memory for retaining and recalling information
  • You’ll need to demonstrate a passion and curiosity for all things Mediterranean
  • Fluency in a second language, such as German, French or Italian


Job status: Permanent

Start date: ASAP

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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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