Japanese Job-Network Engineer
- Up to £45,000
- Central London
- Ref: 19266
Senior Network Engineer - Japanese speaker
The Skills You'll Need: CCNP, network and server infrastructure
Your New Salary: Up to £45,000
Who You'll Be Working for: IT Telecom company
What You'll be Doing Each Day:
·Receive and handle a variety of customer fault calls from SI, 24hr operation team, directly from customers or other technical divisions
·Contact and co-ordinate 3rd party suppliers or other resources to help achieve trouble resolution.
·Notifying the LM or PM of any issues which require escalation including but not limited to customer complaints, customer requirements and new business opportunities.
·Produce ad-hoc reports regarding customer issues.
·Visit customer premises with 3rd party vendors as and when required for project or maintenance contract work.
·Attend customer meetings for projects or maintenance contract work.
·Maintain relevant customer maintenance documentation on file server.
·Work on site at customer premises as an integral part of their team from time to time. Work within the Solution Division 24 hour maintenance rota.
·Travel to company and customer offices throughout Europe for business purposes as and when required
·Provide technical support, create designs and proposals for Solutions Division's customers.
·Ad hoc requests from your line manager
The Skills You'll Need to Succeed:
·Knowledge and proficiency in maintenance and installation of network and server infrastructure.
·Ability to create high standard technical documentation, including High Level and Low Level Design Docs.
·Proven customer service and facing experience, at all customer levels.
·Flexible approach, able to work outside of normal working hours when requested.
·Strong time management/multi tasking & organisational skills.
·Excellent communication skills.
·Reliable time keeping and attendance.
·At least a valid CCNP (R&S and/or Data Centre) certification.
·An advantage to have CCIE certifications, ideally in R&S or Data Centre.
·Significant experience in implementing and troubleshooting network throughout OSI 7 layers.
·Significant experience in customer-facing network and security consultation.
·An experience in designing and troubleshooting Cisco Nexus products (9000, 7000, 5000) with OTV.
·An advantage to have an experience in designing of SD-WAN.
Job status: Permanent/ Full-time
Start date: ASAP
Working hours: 09:00-17:30
Test required: Yes (CCNP Routing & Switching)
Instagram @peoplefirstteamjapan https://www.instagram.com/peoplefirstteamjapan/
LINE ID: 475xszuj → https://lin.ee/gCJd5B
We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
A new Japanese job –Senior Network Engineer - Japanese speaker- from Japanese language recruitment agency People First Team Japan in London
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